When this happens, you can change the power mode and power cycle the console to fix this issue. If Xbox One is asking you to enter a disc when you have already done so, it means that the entered disc isn’t recognized. Solution 2: Change Power Modes And Power Cycle Xbox One You can also ask for a replacement if the publishing company allows it. If the disc has multiple scratches or nicks, then you will have to buy a new disc. Check for scratches or nicks on the disc to ascertain its condition.
If cleaning the disc doesn’t work, then the disc can be damaged beyond fix. Let the disc dry and then insert it to check if it works. Clean the disc with the cloth, carefully avoiding any contacts with your hand or fingers on the top and bottom surfaces.Do not touch the bottom or the top surface with your hand. Hold the disc, that is causing this issue, carefully on the edges.Follow the steps given below with extreme care and read all the steps before executing them. If the issue is only with a single or a couple more discs, any dirt on the disc can be causing this issue. Solution 1: Clean The Disc Carefullyĭuring the preliminary troubleshooting, you should have figured out if the issue is with a single disc or not. If still Xbox One disc won’t read after troubleshooting as mentioned above, then move on to the solutions given below. So, if you have placed it in a vertical position, it may be interfering with the disc drive.
Xbox One isn’t designed to work in a vertical position. Reposition the Console into a horizontal position.It isn’t likely to be the cause of this issue, but it is better to remove the possibility anyway. Install the latest Xbox updates using Xbox Live.This information will be relevant for the other troubleshooting methods. Check if the issue is with a particular disk or with all discs.Restarting is one of the oldest troubleshooting tricks and it has remained relevant because it works. Removing and inserting the disc a couple of times is the first thing you should do when Xbox One disc drive not reading.Lets start with some preliminary troubleshooting before delving deeper into other factors. Here is a comprehensive troubleshooting guide to fix this issue. Xbox One won’t read discs due to various reasons, as mentioned above. What To Do When Xbox One Disc Drive Not Reading Discs? Now, let’s check out the possible solutions for Xbox One not reading discs issue. This issue can also happen due to a broken disc drive.The disc can be faulty, which is why the Xbox one disc won’t read.Corruption in the drive is also a possible cause of this issue.A faulty laser is commonly reported as the cause of this issue.The disc has become dirty, either due to dirt, hair, or debris.If Xbox one fails to read discs, then it is likely due to the following causes:
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